These Terms and Conditions govern your access to and use of the Towers Method Academy Website, learner accounts, digital courses, educational materials, and related Services. This agreement is between you, the User, and MCM GRUP DOOEL uvoz-izvoz Skopje, the owner and operator of Towers Method Academy.

By accessing or using this Website, creating an Account, or accessing our courses and Services, you agree to be bound by these Terms and Conditions. If you do not agree, you must not create an Account, access our courses, or use our Services.

Purchases of our digital courses are handled by PayPro Global, our independent Merchant of Record and seller of record. PayPro Global handles customer purchase transactions, including checkout, payment processing, applicable sales taxes, and payment-related refunds, in accordance with its applicable Buyer Terms, Refund Policy, and legal obligations.

Towers Method Academy remains responsible for providing access to its educational products and establishing the terms governing the use of its Website, Services, and copyrighted educational materials. These Terms and Conditions should be read together with our Refund Policy, Privacy Policy, and Copyright Notice, as applicable.

1. Definitions and Interpretation

In these Terms and Conditions, the following terms shall have the following meanings:

"Account" means a User's profile on the learning platform, including relevant personal information, login credentials, course enrolment, access information, and related details used to access the Website and Services.

"Content" means any text, graphics, images, illustrations, audio, video, software, data compilations, course materials, educational resources, or other information appearing on or forming part of the Website and Services.

"Service" or "Services" means any online educational courses, learning materials, facilities, tools, or related services made available by Towers Method Academy through the Website or learning platform.

"Merchant of Record" means PayPro Global, the independent reseller and seller of record that handles customer purchases of our digital courses, including checkout, payment processing, applicable sales taxes, invoicing, refunds, and chargebacks, in accordance with its applicable terms and contractual arrangements with MCM GRUP DOOEL uvoz-izvoz Skopje.

"User" or "Users" means any third party that accesses the Website and is not employed by MCM GRUP DOOEL uvoz-izvoz Skopje acting in the course of their employment.

"Website" means the website at www.towersmethodacademy.com and any associated subdomains unless expressly excluded by their own terms and conditions.

"We", "Us", or "Our" means MCM GRUP DOOEL uvoz-izvoz Skopje, a company registered in North Macedonia, operating Towers Method Academy, with its business address at Nikola Tesla Street, No. 9A, 1000 Skopje, North Macedonia.

2. About Us

Towers Method Academy is operated by MCM GRUP DOOEL uvoz-izvoz Skopje, a company registered in North Macedonia.

Registered company name: MCM GRUP DOOEL uvoz-izvoz Skopje

Business address: Nikola Tesla Street, No. 9A, 1000 Skopje, North Macedonia

Contact email: info@towersmethodacademy.com

Company Registration Number: 6973272

VAT Identification Number: 4002014537543

3. Eligibility and Age Restriction

Our courses are designed exclusively for adult learners aged 18 and over.

By creating an Account, purchasing, or accessing a course, you confirm that:

• You are at least 18 years of age; 

• You are purchasing or accessing the course for your own personal educational use only; and 

• The information you provide during registration and purchase is accurate and complete. 

If you are under 18, you are not permitted to create an Account, purchase, enrol in, or access our courses under any circumstances.

4. Business Customers

These Terms and Conditions apply to individual consumers and, where permitted, businesses, schools, institutions, or organizations purchasing course access on behalf of employees, students, members, contractors, or other authorized learners.

Where a business customer purchases access to our courses, each individual learner must be at least 18 years old and have their own valid licence, enrolment, and Account.

A single course purchase, licence, Account, or login may not be shared among multiple users.

Business customers are responsible for ensuring that all learners accessing our Services on their behalf comply with these Terms and Conditions, including provisions relating to course access, intellectual property, acceptable use, and prohibited sharing or copying of course materials.

Group instruction, institutional training, redistribution of course materials, or other use beyond an individual learner's permitted educational use requires prior written authorization from MCM GRUP DOOEL uvoz-izvoz Skopje.

Any separately agreed business or institutional licensing arrangements must be established in writing with MCM GRUP DOOEL uvoz-izvoz Skopje. Purchases, payments, and refunds remain subject to PayPro Global's applicable terms and procedures.

Business customers are bound by the applicable provisions of these Terms and Conditions. Any consumer protection rights apply according to the purchaser's legal status and applicable law.

5. Course Access

Following successful payment confirmation from PayPro Global, access to your purchased course will be granted.

Access is subject to the following conditions:

• Course access is granted for one year from the date of purchase. 

• Access is strictly personal and non-transferable. 

• Each purchase is valid for one individual learner only, unless a separate business, group, or institutional licence has been agreed in writing with MCM GRUP DOOEL uvoz-izvoz Skopje. 

• You may not share your Account or login credentials with any third party. 

• Course access depends on the availability and proper functioning of the learning platform, Website, internet infrastructure, and relevant third-party service providers. We make reasonable efforts to maintain access to our Services and resolve technical issues within our control. 

• We are not responsible for technical difficulties caused solely by the learner's equipment, internet connection, or failure to meet the disclosed technical requirements, provided that our digital content is supplied and functions in accordance with the contract and applicable law. 

• In accordance with applicable consumer protection laws, learners may be entitled to remedies where digital content is defective or has not been supplied as required. Learners are expected to cooperate reasonably with our support team when investigating technical issues. 

Towers Method Academy reserves the right to suspend or terminate course access in the event of a breach of these Terms and Conditions, including unauthorized account sharing, copying, distribution, or misuse of protected course materials, subject to applicable law.

6. Technical Requirements

Our Services are delivered online and require a compatible device, a stable internet connection, a supported web browser, and appropriate software and settings to access our digital educational materials.

The technical requirements are as follows:

1. Supported browsers: Current, supported versions of modern browsers, including Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge. Learners are advised to keep their browsers updated for optimal performance.

2. Software: No specialized software is generally required to access our learning platform. Where downloadable PDF documents or other files are provided, appropriate software may be required to open them.

3. Devices: The learning platform is accessible through compatible desktop computers, laptops, tablets, and mobile devices. Functionality and performance may vary depending on the device and its specifications.

4. Internet connection: A stable broadband internet connection is required. For streaming video and accessing interactive course materials, an internet speed of at least 5 Mbps is recommended.

5. Browser and device settings: Learners must ensure that their browser and device settings permit the Website and learning platform to function properly, including enabling strictly necessary cookies and allowing audio and video playback.

Each learner is responsible for ensuring that their device, browser, software, internet connection, and technical settings meet the disclosed requirements before purchasing.

Access and performance may be affected by outdated browsers, device limitations, browser extensions, firewall settings, local network restrictions, insufficient internet speed, or third-party technical issues.

Technical difficulties caused solely by a learner's failure to meet the disclosed technical requirements do not, by themselves, entitle the learner to a refund, provided that the purchased digital content has been supplied and functions in accordance with the contract and applicable law.

For information about reporting technical issues, troubleshooting, and refund eligibility, please refer to Section 5 of our Refund Policy.

7. Orders and Provision of Services

7.1 Order Confirmation

Purchases of Towers Method Academy's digital courses are completed through PayPro Global, our independent Merchant of Record and seller of record.

Following a successful purchase, PayPro Global will provide the customer with an order confirmation or receipt in accordance with its applicable terms and procedures.

Purchase confirmation and payment-related documentation are issued by PayPro Global. These may include:

• Confirmation of the course purchased; 

• Order details and the total amount charged, including applicable taxes; 

• Payment confirmation and relevant transaction information; and 

• Information concerning applicable purchase terms and withdrawal rights. 

Course access is arranged separately by Towers Method Academy following successful payment confirmation from PayPro Global.

Once payment has been confirmed, the designated learner will be enrolled in the purchased course through our learning platform and provided with the necessary access information.

Course access remains subject to Section 5 of these Terms and Conditions.

7.2 Payment

All course prices are displayed on our Website in EUR (€), unless otherwise stated.

Prices displayed on our Website exclude applicable VAT or other sales taxes unless expressly indicated otherwise. Any applicable taxes will be calculated and displayed during PayPro Global's checkout process before the customer completes the purchase.

The final amount payable and transaction currency will be displayed at checkout.

All purchases and payments are handled by PayPro Global, our independent Merchant of Record and seller of record.

PayPro Global is responsible for processing customer payments, issuing invoices or receipts, calculating and collecting applicable sales taxes, and handling payment disputes, chargebacks, and refunds in accordance with its applicable terms, policies, and legal obligations.

Towers Method Academy does not collect or store customers' credit card or debit card details on its own systems.

By completing a purchase, you confirm that you are authorized to use the payment method provided.

7.3 Pricing

We make reasonable efforts to ensure that pricing information displayed on our Website is accurate and up to date.

We reserve the right to change course prices, introduce or withdraw promotional offers, and modify available products at any time.

Price changes will not retroactively affect purchases already completed and accepted.

The applicable purchase price, taxes, and final amount payable will be presented during PayPro Global's checkout process, subject to its applicable terms and consumer protection laws.

7.4 Incorrect Services

If you receive access to a course that differs from the course purchased, or if the digital content supplied does not conform to your order, please contact us at info@towersmethodacademy.com as soon as reasonably possible.

We will investigate the issue and make reasonable efforts to provide the correct course or resolve the reported lack of conformity within a reasonable period, in accordance with applicable consumer protection laws.

Where the issue cannot be resolved, customers may be entitled to a refund or another statutory remedy, subject to applicable law, PayPro Global's relevant procedures, and Towers Method Academy’s Terms and Conditions and relevant policies.

For further information regarding technical issues, refund eligibility, and statutory consumer rights, please refer to our Refund Policy.

8. Refunds, Course Access, and Digital Content

8.1 Course Enrolment and Digital Delivery

The Services consist of digital educational content delivered online, including courses, video materials, written materials, exercises, quizzes, worksheets, audio materials, and other protected learning content.

Following successful payment confirmation from PayPro Global, Towers Method Academy will manually arrange the learner's enrolment in the purchased course through its learning platform and provide the necessary access information.

By purchasing digital content through PayPro Global, customers accept its applicable Buyer Terms and Conditions, which contain provisions concerning digital delivery, access to purchased products, and the loss of statutory withdrawal rights.

Because our products are supplied digitally, they cannot be physically returned in the same manner as physical goods.

8.2 Loss of Cancellation or Withdrawal Rights

Under applicable consumer protection laws, including those of the European Union, the United Kingdom, and the Republic of North Macedonia, eligible consumers generally have a statutory right to withdraw from a distance purchase within 14 days of concluding the contract.

However, for digital content not supplied on a tangible medium, this right will be lost once the supply of digital content has begun.

Purchases are completed through PayPro Global, our independent Merchant of Record. During checkout, customers accept PayPro Global's Buyer Terms and Conditions, which state that by purchasing and accessing digital products, customers consent to the delivery of the content and acknowledge that their right of withdrawal is waived once the product has been accessed or activated.

Where the statutory right of withdrawal has been validly lost, customers are not entitled to cancel their purchase or obtain a refund solely because they have changed their minds after accessing the digital content.

This does not affect mandatory consumer rights relating to defective, incorrectly supplied, or undelivered digital products.

8.3 No Refund After Access

Our digital courses are final and non-refundable once the supply of protected digital content has begun. This includes, but is not limited to, accessing, viewing, opening, downloading, using, or starting protected education materials such as:

• online self-paced courses 

• written explanations 

• practice exercises 

• quizzes and assessments

• viewable learning materials

• video materials 

• audio files 

• pronunciation materials

• glossaries 

• worksheets

• course slides and visual learning materials

• any other protected digital content delivered through our learning platform

Once the applicable conditions for the loss of withdrawal rights have been satisfied, customers cannot demand a refund solely because they no longer wish to study, have changed their minds, or have decided not to continue using the course.

Refund eligibility remains subject to our Refund Policy, PayPro Global's applicable Buyer Terms and Refund Policy, and mandatory consumer protection laws.

8.4 Technical Issues

Technical issues do not automatically qualify a learner for a refund.

Learners are responsible for ensuring that their devices, browsers, internet connections, software, and technical settings meet the requirements disclosed in Section 6 of these Terms and Conditions.

If you experience a technical issue preventing access to or use of your purchased course, please contact us at info@towersmethodacademy.com as soon as reasonably possible, preferably within three days of discovering the issue.

We may request reasonable supporting information and cooperation to investigate the reported problem.

Towers Method Academy will make reasonable efforts to investigate and resolve genuine access-related technical issues.

Technical problems caused solely by a learner's failure to meet the disclosed technical requirements do not, by themselves, entitle the learner to a refund, provided that the digital content has been supplied and functions in accordance with the contract and applicable law.

Where digital content is defective, applicable statutory remedies remain available.

Further details are provided in Sections 5 and 6 of our Refund Policy.

8.5 Separate Refund Policy

Our Refund Policy forms part of these Terms and Conditions and provides detailed information concerning refund eligibility, withdrawal rights, technical issues, refund procedures, and the consequences of refunds.

Purchases and refunds are also subject to PayPro Global's applicable Buyer Terms, Refund Policy, and legal obligations.

If a refund is issued, access to the relevant course will be deactivated, and the customer's licence to use the refunded educational materials will terminate.

Customers must cease using refunded course materials and comply with the intellectual property obligations established in our Refund Policy and Copyright Notice, subject to applicable law.

Where a chargeback, payment dispute, or reversal occurs, Towers Method Academy may review relevant purchase, enrolment, course access, and usage records and provide necessary information to PayPro Global to assist with the investigation, in accordance with applicable data protection laws.

If a payment is reversed following the resolution of a dispute, Towers Method Academy reserves the right to terminate access to the affected course and its materials, subject to applicable law.

9. Intellectual Property

9.1 Our Intellectual Property

All Content included on the Website and within our courses, including but not limited to text, written explanations, graphics, logos, icons, images, illustrations, audio recordings, video materials, data compilations, page layouts, exercises, worksheets, quizzes, assessments, glossaries, course structure, sequencing, visual design, lesson organization, and other educational materials, is solely owned by MCM GRUP DOOEL uvoz-izvoz Skopje.

All rights are reserved.

The written explanations, instructional materials, course structure, sequencing, exercises, visual presentations, and other protectable elements associated with the Towers Method™ teaching approach and methodology are protected under applicable Macedonian and international intellectual property laws.

MCM GRUP DOOEL uvoz-izvoz Skopje has obtained a United States copyright registration for The Towers Method™ Grammar Instructional System and Course Materials (Nouns Series).

United States Copyright Registration Number: TXu 2-559-963

This registration applies to the registered work and the copyrightable material covered by its registration claim. Other original educational materials are protected under applicable intellectual property laws independently of whether they have been formally registered.

Nothing in these Terms and Conditions transfers ownership of any intellectual property rights to Users.

9.2 Your Licence

Subject to successful purchase confirmation, course enrolment, and compliance with these Terms and Conditions, each learner is granted a limited, non-exclusive, non-transferable, non-sublicensable licence to access and use the purchased course materials solely for their own individual educational purposes, during the applicable course access period specified in Section 5.

This licence does not transfer ownership of the course materials or authorize their use for teaching, training, tutoring, redistribution, or commercial purposes.

Without the prior express written permission of MCM GRUP DOOEL uvoz-izvoz Skopje, Users are prohibited from:

• Copying, reproducing, distributing, sharing, publishing, or reselling protected course materials; 

• Taking screenshots, screen recordings, or photographs of protected course content; 

• Downloading, recording, storing, or extracting course materials except where expressly permitted through the Services; 

• Translating, adapting, modifying, or creating derivative educational materials that reproduce protected elements of our courses; 

• Using course materials, explanations, exercises, illustrations, or other protected Content to teach, tutor, train, or instruct other individuals; 

• Sharing course materials with other individuals, businesses, schools, institutions, or organizations; 

• Using protected course content to develop competing educational products, courses, training programmes, or instructional resources; or 

• Uploading, submitting, or otherwise using protected course materials to train, prompt, fine-tune, develop, or improve artificial intelligence systems, language models, automated tools, or similar technologies. 

These restrictions apply to the extent permitted by applicable law and do not exclude mandatory statutory exceptions.

Any unauthorized use of our protected educational materials may result in suspension or termination of course access, termination of the applicable licence, and appropriate legal action, subject to applicable law.

10. Acceptable Use

By accessing or using our Website, Services, or educational materials, you agree not to:

• Reproduce, copy, extract, distribute, publish, share, or otherwise exploit any protected course content, in whole or in part, without our express written permission; 

• Use any course materials, instructional content, exercises, explanations, or other protected educational resources for teaching, tutoring, training, commercial purposes, or the development of competing educational products without our express written permission; 

• Take screenshots, screen recordings, photographs, or make other unauthorized reproductions of protected course content; 

• Share, transfer, sell, or otherwise provide your Account, login credentials, or course access to any third party; 

• Use bots, crawlers, scrapers, data-mining tools, automated systems, or similar technologies to access, collect, extract, reproduce, or exploit protected Website or course content without our express written permission; 

• Upload, submit, or otherwise use protected course materials to train, prompt, fine-tune, develop, improve, or operate artificial intelligence systems, language models, chatbots, or similar technologies without our express written permission; 

• Attempt to bypass, disable, interfere with, or circumvent any security measures, access restrictions, technological protections, or other safeguards implemented on our Website or learning platform; 

• Upload, transmit, or distribute malicious software, harmful code, or other material intended to interfere with the operation or security of our Website or Services; 

• Use threatening, abusive, harassing, defamatory, discriminatory, or otherwise unlawful language or conduct in communications with Towers Method Academy or through our Services; 

• Upload, transmit, or distribute unlawful content, including material intended to promote or incite violence; 

• Impersonate other Users, employees, representatives, or associates of Towers Method Academy or MCM GRUP DOOEL uvoz-izvoz Skopje; or 

• Use our Website, Services, or communication facilities for unauthorized advertising, solicitation, mass communications, spam, or other unlawful activities. 

Towers Method Academy reserves the right to suspend or terminate a User's access to the Website, Services, and purchased courses in the event of a material or repeated breach of these Terms and Conditions, including unauthorized copying, distribution, account sharing, security violations, or misuse of protected educational materials.

Where reasonably necessary to protect our intellectual property, Website, Services, or other Users, access may be suspended immediately while a suspected serious violation is investigated, subject to applicable law.

Where access is terminated as a result of a breach, such termination does not, by itself, entitle the User to a refund, subject to applicable consumer protection laws, PayPro Global's applicable terms, and our Refund Policy.

MCM GRUP DOOEL uvoz-izvoz Skopje reserves the right to pursue appropriate legal remedies in response to unauthorized use, infringement, or other violations of these Terms and Conditions.

These restrictions apply to the extent permitted by applicable law and do not exclude mandatory statutory exceptions.

11. Communications and User Submissions

11.1 Communications with Towers Method Academy

Towers Method Academy may receive, review, respond to, and retain communications submitted directly to us or through our Website or learning platform, including emails, support requests, and other course-related communications.

Such communications may be processed where reasonably necessary to provide the Services, respond to enquiries, investigate suspected misuse, enforce these Terms and Conditions, resolve disputes, comply with legal obligations, or protect our rights.

11.2 Processing of Personal Data

Any personal data contained in communications or submissions will be collected, used, stored, and retained in accordance with our Privacy Policy and applicable data protection laws.

Communications submitted directly to PayPro Global are handled separately in accordance with its applicable terms and privacy policies.

11.3 Unacceptable Communications

Towers Method Academy reserves the right to restrict abusive, threatening, fraudulent, unlawful, or unsolicited communications and, where technically possible, remove or restrict User-submitted material that violates these Terms and Conditions, applicable law, or the rights of third parties.

Any such measures will be taken subject to applicable law.

12. Accounts

12.1 Account Registration and Information

An Account on our learning platform is required to access purchased courses and educational materials.

Purchases are completed separately through PayPro Global, our independent Merchant of Record. Following successful payment confirmation, Towers Method Academy will arrange the learner's enrolment and provide the necessary Account access information.

By registering for or using an Account, you confirm that:

• All information you provide is accurate, truthful, and complete; 

• You will keep your Account information accurate and up to date; and 

• Your Account is intended exclusively for your individual use and will not be shared with any third party. 

12.2 Account Security

You are responsible for maintaining the confidentiality of your Account credentials and taking reasonable precautions to prevent unauthorized access.

You must not share, transfer, or disclose your login credentials to any third party.

Towers Method Academy is not responsible for losses or damages arising solely from your voluntary disclosure of Account credentials or failure to take reasonable security precautions, except where otherwise required by applicable law.

12.3 Unauthorized Account Access

If you suspect that your Account has been accessed or used without authorization, you must notify Towers Method Academy as soon as reasonably possible at info@towersmethodacademy.com.

We may take reasonable measures to protect your Account and our Services, including investigating suspicious activity, requiring a password reset, or temporarily restricting Account access where necessary.

Such measures will be taken in accordance with our Privacy Policy and applicable law.

13. Account Suspension and Termination

13.1 Voluntary Account Closure

You may request the closure of your Account at any time by contacting Towers Method Academy at info@towersmethodacademy.com.

Voluntary Account closure will result in the termination of access to any courses and Services associated with that Account.

Voluntary Account closure does not, by itself, entitle you to a refund for purchased courses, subject to applicable consumer protection laws, PayPro Global's applicable terms, and our Refund Policy.

Account closure and the retention or deletion of associated personal data will be handled in accordance with our Privacy Policy and applicable data protection laws.

13.2 Suspension or Termination by Towers Method Academy

Towers Method Academy reserves the right to suspend or terminate a User's Account and associated course access where justified by a material or repeated breach of these Terms and Conditions, including unauthorized account sharing, copyright infringement, misuse of protected educational materials, fraudulent activity, or security violations.

Where reasonably necessary to protect our intellectual property, Website, Services, or other Users, we may immediately suspend access while a suspected serious violation is investigated, subject to applicable law.

Where an Account is terminated for a material breach, the User's licence to access and use the affected course materials will terminate accordingly.

Termination resulting from a User's breach does not, by itself, create an entitlement to a refund, subject to applicable consumer protection laws, PayPro Global's applicable terms, and our Refund Policy.

Towers Method Academy reserves the right to pursue appropriate legal remedies for violations of these Terms and Conditions.

14. Survival

Termination, cancellation, expiry, or suspension of an Account or access to the Services shall not affect any rights, liabilities, or obligations that arose before such termination, cancellation, expiry, or suspension.

Any provisions of these Terms and Conditions which, by their nature or purpose, are intended to continue shall remain in effect, to the extent permitted by applicable law.

These include, but are not limited to, provisions relating to intellectual property ownership and protection, restrictions on unauthorized use of protected Content, termination of licences, refunds and payment disputes, disclaimers, limitation of liability, privacy and data protection, governing law, jurisdiction, and dispute resolution.

Payment-related obligations and refund procedures remain subject to PayPro Global's applicable terms and policies.

15. Links

15.1 Links to Other Websites

Our Website may contain links to third-party websites and services, including PayPro Global's checkout and other external service providers.

These websites and services are operated independently and may be subject to their own terms, conditions, and privacy policies.

Towers Method Academy is not responsible for the content, availability, security, or independent practices of third-party websites, except where otherwise required by applicable law.

The inclusion of a third-party link does not constitute an endorsement of that website or its content unless expressly stated.

For information concerning the processing of personal data by third parties, please refer to our Privacy Policy

15.2 Links to This Website

You may link to publicly accessible pages of our Website, including our homepage and course information pages, provided that such links are lawful and do not misrepresent your relationship with Towers Method Academy.

Without our prior express written permission, you may not:

• Present our Website or Content in a manner that falsely suggests endorsement, sponsorship, partnership, or affiliation; 

• Use our trademarks, logos, or branding in connection with unauthorized promotional or commercial activities; 

• Frame, embed, or reproduce our Website or protected Content on another website; or 

• Link to restricted course materials or attempt to bypass Account authentication, access controls, or other security measures. 

We reserve the right to request the removal of links that infringe our intellectual property rights, misrepresent our business, or otherwise violate applicable law.

For permission requests, please contact info@towersmethodacademy.com.

16. Disclaimers

16.1 Educational Content and Learning Outcomes

Towers Method Academy makes reasonable efforts to ensure that its educational materials are accurate, clear, and up to date.

However, we do not guarantee that all educational information will be entirely free from errors or that our courses will be suitable for every learner's individual needs, objectives, or expectations.

Learning outcomes depend on various factors, including individual effort, prior knowledge, consistency, practice, and learning habits.

We do not guarantee any specific examination result, language proficiency level, academic achievement, professional advancement, or other individual learning outcome.

16.2 Educational Purposes Only

Our Services are provided for educational purposes only.

The information contained in our Website, courses, educational materials, and related communications does not constitute professional legal, financial, immigration, medical, psychological, or other regulated advice.

Users should not rely on educational information provided through our Services as a substitute for advice from an appropriately qualified professional where such advice is required.

16.3 Third-Party Learning Platform and Technical Availability

Our digital courses are hosted and delivered through LearnWorlds, a third-party learning platform.

The availability and performance of our Services may depend on LearnWorlds and other external infrastructure, including hosting services, internet connectivity, and third-party technical systems.

Towers Method Academy cannot guarantee uninterrupted or error-free availability of the Website or learning platform.

Where technical difficulties occur, we will make reasonable efforts to investigate and resolve issues affecting access to our Services, including coordinating with LearnWorlds or other relevant service providers where appropriate.

We are not responsible for technical difficulties caused solely by circumstances outside our reasonable control, except where applicable law provides otherwise.

Nothing in this provision excludes mandatory consumer rights concerning defective or undelivered digital content.

For further information, please refer to Section 5 of our Refund Policy.

16.4 Website Availability and Warranties

To the extent permitted by applicable law, the publicly accessible informational areas of our Website are provided on an "as is" and "as available" basis.

We do not guarantee that the Website will always operate without interruption, technical errors, or temporary service disruptions.

Except where expressly provided in these Terms and Conditions or required by applicable law, Towers Method Academy makes no additional warranties concerning the continuous availability of the Website or its compatibility with every device, browser, operating system, or technical environment.

Nothing in these disclaimers excludes or limits any statutory warranties, consumer rights, or remedies that cannot lawfully be excluded or restricted.

17. Limitation of Liability

To the fullest extent permitted by applicable law, MCM GRUP DOOEL uvoz-izvoz Skopje shall not be liable for any indirect, incidental, special, consequential, or exemplary damages arising out of or in connection with your use of our Website or courses.

In the event that any provision of these Terms and Conditions is found to be unlawful, invalid, or unenforceable, that provision shall be deemed severed and shall not affect the validity and enforceability of the remaining provisions.

18. Force Majeure

To the fullest extent permitted by applicable law, Towers Method Academy shall not be liable for any failure, delay, interruption, or inability to perform its obligations under these Terms and Conditions where such circumstances result from events beyond our reasonable control.

Such events may include, but are not limited to, internet failures, platform outages, hosting disruptions, cyberattacks, natural disasters, war, civil unrest, strikes, labor disputes, government actions, payment provider disruptions, third-party service interruptions, power failures, or other genuine events of force majeure.

Nothing in this provision excludes or limits any mandatory consumer rights or remedies under applicable law.

19. Privacy and Data Protection

Your use of our Website and Services is subject to our Privacy Policy, available on our Website, which explains how we collect, use, store, share, and protect personal data.

Personal data is processed in accordance with applicable data protection laws of the Republic of North Macedonia, the EU General Data Protection Regulation (GDPR), and other applicable data protection legislation.

We may use your personal data to provide our Services, manage Accounts, arrange course access, communicate with Users, and provide customer support. We may also send marketing communications where permitted by applicable law and, where required, with your consent. You may unsubscribe from marketing communications at any time.

Course purchases and payments are handled by PayPro Global, our independent Merchant of Record, in accordance with its own Privacy Policy. Personal data may also be shared with or processed by other third-party service providers where necessary to operate our Website and Services, comply with legal obligations, or protect our rights, as described in our Privacy Policy.

20. Communications

All formal notices and communications concerning Towers Method Academy, its Website, Accounts, and Services should be sent to info@towersmethodacademy.com.

Towers Method Academy may contact Users by email regarding course enrolment, Account information, technical support, security matters, and important service-related updates.

We may from time to time send you information about our products and services if you have opted in to receive such communications. You may unsubscribe at any time.

21. No Waiver

In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.

22. Previous Terms and Conditions

These Terms and Conditions supersede any previous versions from the date they take effect.

However, changes will not retroactively affect rights or obligations arising from purchases made before the updated Terms and Conditions took effect, except as permitted by applicable law.

23. Entire Agreement

These Terms and Conditions, together with our Refund Policy and any applicable course-specific terms or separately agreed written licensing arrangements, constitute the agreement between the User and MCM GRUP DOOEL uvoz-izvoz Skopje regarding the use of the Website, Accounts, Services, and educational materials.

Our Privacy Policy and Cookie Policy provide additional information about personal data processing and the use of cookies.

Purchases are completed through PayPro Global, our independent Merchant of Record, and are separately subject to its applicable Buyer Terms and Refund Policy.

Subject to Section 22 and applicable law, these Terms and Conditions supersede prior agreements or understandings relating to the use of our Website and Services, unless otherwise expressly agreed in writing.

Nothing in this section limits mandatory consumer rights or overrides legally binding pre-contractual information.

24. Third Party Rights

Nothing in these Terms and Conditions shall confer any rights upon any third party. These Terms and Conditions govern the relationship between the User and MCM GRUP DOOEL uvoz-izvoz Skopje and do not affect separate purchase agreements with PayPro Global.

25. Changes to These Terms and Conditions

Towers Method Academy reserves the right to update these Terms and Conditions from time to time. Any changes will be published on our Website with an updated date.

Where required by applicable law, we will provide appropriate notice of material changes before they take effect.

Changes will not retroactively affect rights arising from purchases made before the changes take effect, except as permitted by applicable law.

26. Governing Law and Jurisdiction

These Terms and Conditions and the relationship between you and MCM GRUP DOOEL uvoz-izvoz Skopje shall be governed by and construed in accordance with the laws of the Republic of North Macedonia. Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of the Republic of North Macedonia.

27. Contact

If you have any questions about these Terms and Conditions, please contact us at:

MCM GRUP DOOEL uvoz-izvoz Skopje 

Nikola Tesla Street, No. 9A, 1000 Skopje, North Macedonia

info@towersmethodacademy.com

Company Registration Number: 6973272

VAT Identification Number: 4002014537543